Become a valued Casual Guest Services Attendant at the Gallagher Centre and support customers with a variety of inquiries and services. Your role will include responding to customer needs and managing bookings for facilities.
As a key team member, you will utilize your cash handling experience to process admissions and sales, while also answering switchboard calls. You’ll manage customer complaints effectively and stay updated on city events to guide patrons accurately. Your ability to work independently and maintain client relations is essential.
Key Responsibilities:
• Respond courteously to customer inquiries and distribute information
• Process payments and manage bookings for facilities
• Handle switchboard calls and emergency situations
• Maintain up-to-date information on event schedules
• Assist in resolving customer complaints promptly
Requirements:
• Minimum one year of cash handling experience
• Knowledge of customer service principles
• Robust computer proficiency
• Effective interpersonal and communication skills
• Must hold RCMP security clearance
Use your expertise in customer service and cash handling to enhance visitors' experiences at the Gallagher Centre.
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