Join STERIS as a Service Leadership Specialist, focusing on project coordination and customer service excellence. Lead your team in driving continuous improvement across all service initiatives.

This position demands expertise in accelerator technology and robust leadership abilities. As a Lead Service Specialist, you will play a vital role in managing project schedules, overseeing technician training, and building relationships with customers. Your commitment to quality and innovation will directly impact customer satisfaction across a global network.

Key Responsibilities:
• Schedule and manage service projects effectively
• Train and mentor technical customer service representatives
• Ensure adherence to company KPIs and metrics




• Respond to complex customer inquiries and resolve issues
• Produce comprehensive reports for management and customers

Requirements:
• 6+ years of relevant experience required
• Vocational/Associates degree in a related field or equivalent
• Experience with electrical, mechanical, or robotics systems
• Capable of international travel
• Proven leadership and communication skills

Enhance your career with STERIS and lead impactful service initiatives.
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📌 Service Leadership Specialist at STERIS (Quebec City)
🏢 STERIS
📍 Quebec City