Join Xplore Inc. as the Control Centre and Dealer Partnerships Lead, driving operational success in broadband services. Your role will focus on workforce planning and dealer performance enhancement.

In this pivotal position, you will lead the integration of workforce and dealer management strategies. Xplore seeks a candidate skilled in dispatch optimization, performance governance, and cross-functional collaboration. Your impact will be felt nationally as you align resources with customer demand.

Key Responsibilities:
• Direct national technician and dealer capacity planning
• Optimize dispatch strategies for technician scheduling
• Ensure adherence to service commitments and customer satisfaction




• Manage the work order lifecycle effectively
• Oversee vendor performance and strategic governance

Requirements:
• Extensive experience in managing field operations
• Strong service delivery and operational improvement skills
• Proven ability to build strategic vendor relationships
• Solid leadership and coaching capabilities
• Excellent analytical and stakeholder management skills

Elevate broadband service delivery through effective field operations and dealer strategy at Xplore Inc.
#J-18808-Ljbffr

📌 Xplore Control Centre & Dealer Partnerships Lead (Alberta)
🏢 Xplore
📍 Alberta