Join AXA XL as a Claims Team Leader in Toronto, specializing in casualty claims. This full-time role emphasizes operational leadership and enhancing claims handling practices.

In this leadership position, you will direct a team of claims professionals, guiding them through the claims lifecycle including investigation and litigation management. Your efforts will ensure that high service and compliance standards are maintained while identifying areas for process improvement. Collaboration across teams and with external stakeholders will be key in fostering a cohesive approach to claims resolution.

Key Responsibilities:
• Guide the team on casualty claims across Canada
• Collaborate closely with underwriting and legal teams




• Ensure timely and effective claims handling practices
• Evaluate and oversee vendor performance in claims
• Support identification of process and technology improvements

Requirements:
• Significant experience in Casualty claims management
• Bachelor’s degree or equivalent
• Pursuing or holding CIP or CRM designation
• Solid judgment and negotiation skills
• Proven ability to lead cross-functional teams

Elevate AXA XL’s commitment to excellence in claims handling through leadership and teamwork.
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📌 Claims Team Leader - Casualty Canada (Ontario)
🏢 AXA XL
📍 Ontario