WHO ARE WE?
Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. And, that’s something we’re truly proud of. Work That Matters, People Who Care.

Company Description
WHO ARE WE?
Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part time opportunities at any given time. We aim to provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. And, that’s something we’re truly proud of. Work That Matters, People Who Care.

Job Description
Under the general supervision of the Chef Manager, the Catering Manager is in charge of procuring, organizing, planning, preparing and/or directing the preparation of all catering events. This role also performs the administrative and financial duties for the catering team such as ordering and resolving discrepancies with suppliers and customers, creation and adherence to budgets for all related costs of the catering operation, and supervising and training all staff within their charge.

In coordination with the Chef Manager, plan and develop menus and recipes for catering events that meet the client’s needs, incorporating both the company’s promotional themes and the Healthwise Choices© Program

Work with clients and customers to meet their needs/requests while staying within budgeted restrictions and adhering to all company practices and policies

Establish and implement food preparation schedules for catering events, creating an efficient, safe, and organized process

Organize and schedule the logistics for catering events, ensuring all preparation work is completed and events are set-up, delivered, and removed on time

Respond to customer and client concerns and requests immediately, resolving any issues that may arise

Implement new catering techniques and event planning ideas to provide a higher level of service





Coordinate with clients to ensure timely billing and collections for catering events

Ensure all staff are adhering to all required safety regulations and procedures while preparing food for

Catering Events Including

Using proper techniques when using the tools, supplies, and equipment provided (i.e. knives, ovens, cleaning materials)

Wearing and correctly using proper personal protective equipment (i.e. non-slip shoes, cutresistant gloves)

Proper handling of equipment only by trained staff and notifying appropriate parties of malfunctioning or in need of repair equipment

Complying with FoodSafe and/or ServeSafe standards including the recording of all time-temperature sensitive food items

Following all Health and Safety and sanitation policies and procedures as set by applicable legislation and company policies

Take steps to control the costs of the catering events by taking measures such as:

Working with the Chef Manager and staff to maintain food rotation in storage in order to minimize spoilage and waste

Controlling portioning of food items to ensure recipe yield meets quantity and budget expectations

Suggesting dishes that take advantage of seasonal availability

Identifying cost saving measures for logistics of operating the events

Provide cost saving recommendations regarding the budget of catering events

Maintain clear lines of communication and understanding between all parties including the Chef

Created: January 2010

Updated: September 2018

Manager, Food Service Director, District Manager, and catering staff (Company staff and temporary staff)

When necessary, provide support to maintaining physical inventories, placing orders and help receiving and stocking supplies, resolve discrepancies with suppliers, and elevate any and all issues unable to be resolved to the Chef Manager, Food Service Director, or District Manager

Participate in the planning, development, and implementation of Catering projects and special events, attending when necessary

Ensure the sanitation of the work area and equipment, maintaining a clean working environment

Actively seek out and identify additional opportunities for business growth

Handle the administrative duties for catering events including payroll functions, employee management, budgeting, and other duties that may arise during the operation of an event

Assist with the hiring of catering staff to ensure a well-balanced, successful team is in place to run events, which can include working with contracting agencies to meet staffing requirements





Train and develop staff in proper procedures and best practices while also providing coaching to help staff members reach the next stage in their career development

Listen to customers (internal and external) and respond professionally to all questions and concerns, directing concerns to further levels of management as needed

Update and maintain the catering website and its offering, promoting the organization and its provided services

Remain an ambassador of goodwill, ethics, and great client relations at all times on behalf of the organization

Assist with other unit operations as necessary

Other duties as assigne

Qualifications
Five years of recent related experience in the food service industry leading high volume catering teams, or an equivalent combination of education, training, and experience

ServeSafe and/or FoodSafe certified with thorough knowledge of all health and safety regulations pertaining to the food preparation/service industry

Superior communication skills in both verbal and written English with the ability to communicate in French as appropriate

Able to effectively handle the concerns of employees, customers, and clients with tact while adhering to confidentiality policies

Work accurately and in an efficient manner while managing multiple tasks and priorities

Able to lead projects, forecast business needs, and identify and target growth opportunities

Highly organized with a strong focus and commitment to quality

Able to operate all related equipment in a safe manner

Able to effectively use a computer and all related software, including POS equipment

Reach and lift between 0-10 pounds from floor to shoulder height

Frequent standing and walking required

Additional Information
WHAT’S IN IT FOR YOU?

Competitive hourly wage.

Full-time, stable schedule.

Comprehensive benefits package.

Paid training and development opportunities.

Positive team-oriented work environment.

Opportunities for growth within the organization.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

#IND2

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Special needs accommodation is available at all stages of the application process upon request.

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📌 Catering Manager (Ontario)
🏢 Dexterra Group
📍 Ontario