Join RBC Insurance as a Customer Service Representative focusing on Creditor Insurance and enhancing client interactions. Deliver expert insurance solutions and build long-term relationships in Mississauga.

In this role, you will connect with clients over the phone, providing tailored insurance advice aligned with their individual needs. With a client-focused approach, you will also strive to retain customers by highlighting the benefits of their coverage on loans and mortgages. Your ability to effectively address concerns will be pivotal to your success.

Key Responsibilities:
• Meet customer expectations through inbound call management
• Develop new business and maintain existing accounts
• Refer clients for optimal service solutions




• Own client concerns, ensuring appropriate escalation
• Complete necessary documentation with precision

Requirements:
• Aptitude for listening and finding customer solutions
• Detail-oriented with robust problem-solving skills
• Ability to adeptly use multiple systems
• Available for various shifts according to client needs
• Bilingual skills in French and English are a plus

Bring your customer service expertise to RBC Insurance and help clients navigate their insurance needs.
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📌 Creditor Insurance Customer Service Role (Ontario)
🏢 RBC Insurance
📍 Ontario