Join Swissport as the General Manager at Ottawa International Airport, ensuring smooth daily operations and top-tier service delivery across all departments.

The General Manager role demands dynamic leadership in overseeing Ramp, Passenger Service, and Maintenance operations. With a focus on meeting financial metrics and fostering a KPI-driven culture, you will have the chance to mentor local leaders and improve customer satisfaction. A minimum of 10 years' management experience in operations is essential for success in this role.

Key Responsibilities:
• Direct and evaluate operational performance on a daily basis
• Manage budget creation and financial analysis
• Ensure adherence to safety standards with Quality team
• Cultivate relationships with partners and customers
• Motivate frontline staff and handle escalated issues

Requirements:
• College degree preferred
• 10 years of operations management experience
• Aviation experience is a plus
• Strong in Windows Office applications
• Must be fluent in English

Shape the operational landscape of Ottawa International Airport through innovative leadership at Swissport.
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📌 Airport Operations General Manager Role (Quebec City)
🏢 Swissport International
📍 Quebec City