Become a Customer Service Representative with New Charter in Vancouver, BC, where you will provide exceptional support to clients and coordinate service requests. Be integral to delivering top-notch service.

This full-time role requires you to manage customer inquiries, triage service requests, and ensure timely resolution by contacting the right technicians. Your ability to remain calm under pressure will help build solid relationships with clients, ensuring their needs are met and concerns addressed.

Key Responsibilities:
• Serve as the first point of contact for customer inquiries
• Triage service requests and assign technicians effectively
• Adjust schedules based on priority and workflow
• Deliver calm,



professional support during urgent situations
• Track customer communications and issue resolutions

Requirements:
• Excellent verbal and written communication abilities
• Strong organizational skills for managing priorities
• Customer-centric mindset with interpersonal skills
• Effective critical-thinking and problem-solving capabilities
• Composure in high-pressure situations

Support client needs while facilitating seamless communication and service resolution at New Charter in Vancouver.
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📌 Customer Service Expert in Vancouver (British Columbia)
🏢 ActiveCo Computer Solutions
📍 British Columbia