Drive product innovation in the Disputes portfolio as the Manager of Product Development. Collaborate with diverse teams to transform concepts into market-ready solutions that address customer pain points.

In this pivotal role, you will lead the development of dispute solutions through the complete product lifecycle. Engage closely with engineering, customer research, and experience design teams as you develop product roadmaps and pilot launch strategies. Your ability to build lasting relationships across internal and external stakeholders will enhance product success.

Key Responsibilities:
• Lead the analysis and generation of current product concepts
• Manage end-to-end product development from concept to commercialization




• Collaborate with global teams to support innovative dispute solutions
• Leverage data-driven insights to assess market potential
• Foster a pipeline of initiatives to enhance dispute handling

Requirements:
• Bachelor's degree or relevant experience required
• Proven track record in product development lifecycle
• Strong interpersonal skills with senior stakeholders
• Experience in payments or e-commerce preferred
• Technical competency in analyzing complex datasets

Utilize your expertise in product management and the payments industry to enhance the Disputes portfolio.
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📌 Manager of Dispute Solutions Development (Ontario)
🏢 Mastercard
📍 Ontario