Elevate your career at CMHC as a Senior Bilingual ServiceNow ITSM Developer in a hybrid setup. Your expertise will be crucial in optimizing our IT service management framework.

CMHC is on the lookout for a Senior Specialist to join the Infrastructure and Operations team. In this permanent full time role based in Montreal, Ottawa, or Toronto, you will leverage your in-depth knowledge of the ServiceNow platform. Your mission will involve designing, developing, and supporting ITSM solutions that drive operational excellence.

Key Responsibilities:
• Act as the technical SME for the ServiceNow ITSM platform
• Collaborate with teams to enhance service management workflows
• Design and configure service solutions aligned with ITIL




• Improve automation and efficiency across ITSM processes
• Lead code reviews and ensure adherence to governance standards

Requirements:
• Bachelor's degree in Computer Science or a related area
• 7+ years of experience with ServiceNow ITSM
• Strong grasp of ITIL framework and best practices
• Experience in implementing ServiceNow modules
• Leadership experience in ITSM transformation initiatives

Unlock your potential and enhance CMHC’s service management capabilities with your technical leadership.
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📌 ServiceNow ITSM Developer - Senior Bilingual Role (Quebec City)
🏢 Canada Mortgage and Housing Corporation (CMHC) Société canadienne d'hypothèques et de logement(SCHL)
📍 Quebec City