Join Cencora as a Case Worker and support vital patient and provider programs. This full time role focuses on managing cases, compliance, and delivering exceptional telephone support.
As part of Cencora's Innomar Strategies division, you'll play a crucial role in delivering services that improve healthcare access and patient outcomes. Your tasks will involve administering case management, conducting monitoring and follow-ups, managing project documentation, and implementing market research initiatives. Additionally, you'll have opportunities for ongoing career development.
Key Responsibilities:
• Manage healthcare projects and patient-related cases
• Provide crucial telephone assistance to stakeholders
• Adhere to case-management and monitoring protocols




• Document and track activities within the database
• Play an active role in training and mentoring current staff
Requirements:
• One year of customer service experience required
• Experience in medical or pharmaceutical environments preferred
• Strong attention to detail with multitasking abilities
• Advanced skills in Microsoft Office programs
• Bilingual proficiency (French/English) is a plus
Bring your expertise in customer service and patient care to Cencora and foster positive health outcomes.
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📌 Full Time Case Worker At Cencora Quebec City
🏢 Cencora
📍 Quebec City