Elevate operational resilience at Manulife as the Director of Operational Risk and Resilience. Lead a talented team while managing the Bank's risk and resilience program in a hybrid work setting.

In this senior leadership role, you'll contribute to the Strategy, Governance and Controls team. Your expertise in operational risk management will guide the execution of the Bank's programs, compliance frameworks, and control monitoring. Collaborate with cross-functional teams to enhance resilience and manage third-party risks effectively.

Key Responsibilities:
• Lead and develop a team of 7 risk professionals
• Oversee the Bank's Operational Risk and Resilience program
• Manage Third Party Risk Governance initiatives




• Execute ongoing testing and monitoring of controls
• Design the Anti-Fraud oversight program

Requirements:
• Experience in operational risk management in financial services
• Proven track record in resilience strategy implementation
• Solid leadership and project management skills
• Excellent presentation and facilitation abilities
• Deep understanding of banking regulations and compliance

Take the lead in shaping operational controls and resilience at Manulife, leveraging your risk management expertise.
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📌 Director of Operational Risk - Manulife (Ontario)
🏢 Manulife
📍 Ontario