Become a Service Advisor with Downtown AutoGroup, where exceptional guest service meets automotive expertise. You'll play a key role in enhancing vehicle maintenance experiences.

Downtown Ford is seeking a energetic Service Advisor committed to customer satisfaction. In this role, you will manage service appointments, guide customers through their vehicle maintenance journeys, and uphold high standards of communication. Your knowledge of automotive processes will help foster trust and ensure every guest feels valued.

Key Responsibilities:
• Interact warmly with customers to determine service needs
• Recommend necessary repairs or preventive maintenance
• Maintain clear communication on repair status
• Verify work order accuracy with technicians
• Process invoices and handle customer queries

Requirements:
• At least 2-3 years as a Service Advisor
• Deep understanding of automotive maintenance
• Exceptional customer service skills
• Ability to identify upsell opportunities
• Familiarity with dealership management systems

Support guests with their automotive needs and contribute significantly to their experience at Downtown AutoGroup.
#J-18808-Ljbffr

📌 Service Advisor with Downtown AutoGroup (Ontario)
🏢 Lexus LC
📍 Ontario