Lead marketing initiatives with a customer focus as Clio's Marketing Manager in either Burnaby, Calgary, or Toronto. Enhance customer experiences through targeted campaigns.
As a key player in the Customer Marketing team, you will manage vital marketing programs tailored to optimize customer engagement. Your role involves cross-functional collaboration that promotes Clio's product ecosystem, driving adoption while ensuring customer satisfaction. You will implement data-driven strategies to enhance overall marketing effectiveness.
Key Responsibilities:
• Create and manage end-to-end marketing programs for customers
• Execute campaigns aimed at cross-selling and upselling products
• Analyze and report on marketing performance and customer insights
• Collaborate with various departments to ensure alignment on objectives
• Implement AI tools to streamline marketing workflows
Requirements:
• 3-5 years in B2B marketing roles focused on customer success
• Exceptional written and verbal communication skills
• Familiarity with marketing technologies and CRM tools
• Project management proficiency, especially with Asana
• Ability to analyze data to inform marketing strategies
Bring your passion for customer success to Clio and make an impact in the legal tech industry.
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