Location: Toronto, ON or Atlanta, GA (Remote)
Estimated Duration: Fulltime
We are seeking a skilled Business Analyst/Business System Analyst to support a multi-phase ERP replacement program aimed at modernizing our enterprise systems across finance / accounting, supply chain, and operations. The ideal candidate will have hands-on experience in ERP implementations, strong analytical skills, and the ability to bridge business needs with technical solutions.

This is a Hybrid work position with a heavier balance to remote than on client site. The role requires applicants to be able to travel to Atlanta Georgia for periodic Program Planning and client meetings. This will be front heavy (first 3 months) in the program and will not exceed 10 working days per month. (Travel related costs will be covered).

Key Responsibilities:

Requirements Gathering & Analysis:

Collaborate with business stakeholders to elicit, document, and validate detailed business, functional, and non-functional requirements for ERP system replacement

Conduct workshops, interviews, and process mapping sessions to identify system pain points and improvement opportunities

Process Analysis & Redesign:

Analyze current-state ("as-is") business processes and design optimized ("to-be") workflows aligned with ERP best practices

Identify gaps between existing processes and future ERP capabilities

Testing

Collaborate with Program and Business resources to facilitate the creation and execution of Test Cases to support the implementation of the new ERP system

Testing will include functional and regression, with some non-functional as well

Assistance with defect triage and facilitation of issue resolution will also be required

Solution Evaluation:



Assist with ERP vendor evaluation and selection through requirements traceability, RFP documentation, and fit-gap analysis

Support configuration, testing, and validation activities during ERP implementation

Stakeholder Management & Communication: Act as the liaison between business units, technology teams, and implementation partners

Communicate project updates, requirements changes, and decision points clearly and effectively

Data & Integration Support: Partner with data teams to define data migration and integration requirements

Support data validation, cleansing, and quality assurance processes

Change Management & Training: Support organizational change initiatives by documenting recent processes, preparing user guides, and facilitating training

Help drive adoption of new ERP processes and tools

Qualifications:
Required:

Bachelor’s degree in Business, Information Systems, or related field

3+ years of experience as a Business Analyst/Business Systems Analyst in enterprise system transformation projects

3+ years of experience with both Jira and Confluence

1+ years of experience with Zephyr Scale

Hands-on experience with ERP systems such as SAP, Oracle, Microsoft Dynamics, NetSuite, or Workday

Solid understanding of business processes in finance, procurement, supply chain, HR, or manufacturing

Proven ability to produce clear documentation—process maps, use cases, user stories, data mapping, etc.

Strong stakeholder management,



communication, and analytical skills

Preferred:

Experience with full ERP lifecycle implementation or large-scale system replacement projects

Knowledge of Agile or hybrid project delivery frameworks

Experience in Floor Plan Financing

Experience using Visio for process flow creation

Experience with SQL queries (both T-SQL and PL/SQL)

Fluent in both English and French

Success Factors: Ability to translate complex business needs into actionable requirements

Comfortable working in a dynamic, fast-paced enterprise environment

Comfortable with leading meetings and directing both business and technical resources to successfully complete the meeting goals and objectives

Collaborative mindset and ability to influence cross-functional teams

Attention to detail with a focus on continuous improvement

This posting is for an existing vacancy.

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Tundra Technical Solutions is a global workforce and technology delivery firm, ranked by Staffing Industry Analysts as one of the largest in North America. At Tundra, we aren't just hiring top talent at the world's most recognizable brands; we are pioneers of social recruitment.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other legally protected characteristics.

We welcome and encourage diversity in the workplace.

We use artificial intelligence tools to help our recruiters screen and assess talent. These tools do not replace human decision making in the process.

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📌 Business Analyst (Ontario)
🏢 Tundra Technical Solutions
📍 Ontario