Enhance customer satisfaction as a Client Experience Manager on the Chatdesk team. This hybrid role connects clients with our software and machine learning, utilizing your business insights to optimize solutions.

In this pivotal position, you will analyze customer feedback, shaping engineering projects to resolve client issues efficiently. You'll engage with customers globally while having the chance to grow your leadership capabilities through hands-on experience.

Key Responsibilities:
• Assess customer challenges and recommend actionable changes
• Research and compile trends in customer experience
• Manage client relationships to maximize solutions' value
• Work with management and engineers on onboarding
• Resolve customer inquiries around product use and account satisfaction

Requirements:
• 2-3 years in a client services role at a leading firm
• Analytical mindset with problem-solving expertise
• Familiarity with software scripting, especially Python
• Solid communication and presentation skills
• Passionate about customer experience and support

Bring your skills to Chatdesk and help shape the future of client success.
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📌 Client Experience Manager at Chatdesk (Saskatchewan)
🏢 CTS NG
📍 Saskatchewan