Explore a unique opportunity as a Customer Service Coordinator for yachts in the stunning British Virgin Islands. This full time role in Road Town combines exceptional customer interaction with content creation.

As the primary point of contact for our clients, you'll focus on ensuring they are well-prepared for their journey. Your role involves detailed customer briefings, organizing boat logistics, and assisting in creating instructional videos and manuals. You'll gain hands-on experience with yacht systems during your training, reinforcing your technical skills while fostering exhilarating experiences for our guests.

Key Responsibilities:
• Ensure customers are comfortable and well-informed
• Organize and execute dock plans for smooth departures




• Create how-to content and instructional videos
• Conduct thorough client debriefs post-charter
• Support fleet management in off-seasons and projects

Requirements:
• Genuine passion for the sailing lifestyle
• Valid sailing qualifications required
• Outstanding customer service and communication skills
• Experience in photography and video production
• Technical understanding of boat operations and systems

Engage with our clients and enhance their experience as a Customer Service Coordinator in the pristine surroundings of Tortola.
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📌 Customer Service Coordinator for Yachts (Ontario)
🏢 Conch Charters
📍 Ontario