Elevate your career as a Baggage Specialist with Flair Airlines in Toronto, ON. This in office role focuses on baggage tracing, recovery, and exceptional customer case management to enhance operational efficiency.
Flair Airlines is seeking a dedicated Baggage Specialist to join its Central Baggage Operations team. You will manage baggage tracing, investigate issues, and resolve customer inquiries while ensuring compliance with established service standards. This position requires a keen eye for detail and strong analytical skills to monitor cases effectively.
Key Responsibilities:
• Administer baggage tracing and recovery operations
• Investigate and resolve baggage issues in coordination with stakeholders
• Monitor operational work queues and prioritize cases
• Process baggage claims according to company policies
• Maintain accurate operational records for performance analysis
Requirements:
• Minimum 3 years in airline or airport operations
• Experience in baggage services or customer case management
• Strong analytical and organizational skills
• Proficiency in baggage management systems
• Ability to work variable shifts as needed
Bring your expertise in baggage management and customer service to Flair Airlines' team in Toronto.
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