Drive the growth of PwC's Customer Managed Services as the Director, focusing on creative solutions and operational efficiency. Lead strategic initiatives to enhance service quality.

As the Director of Customer Managed Services at PwC, you will play a crucial role in shaping the future of client-facing operations. Your expertise will guide the implementation of technology-driven solutions, optimize service delivery, and produce substantial business impact. This role demands strong leadership and the ability to navigate complex client landscapes successfully.

Key Responsibilities:
• Oversee strategic and operational leadership within Customer Managed Services
• Ensure high-quality delivery aligned with market demands
• Foster growth by expanding the managed services footprint




• Meet substantial sales targets and revenue streams
• Build collaborative relationships across the Consulting and Markets divisions

Requirements:
• Extensive senior leadership experience in managed service sectors
• Proven record in driving commercial success
• Deep understanding of customer operations and service quality
• Experience forming strong trusted client relationships
• Capacity to lead matrixed teams effectively

Transform the managed services landscape at PwC through innovation and market leadership.
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📌 Customer Managed Services Director at PwC (Ontario)
🏢 PwC UK
📍 Ontario