Drive solutions and stakeholder engagement as the Lead for North American Operations Customer Solutions at Purolator in Vaughan. Focus on aligning projects with customer needs and corporate objectives.

In this critical role, you will oversee sales requests and manage client relationships. You will collaborate with diverse teams to address service questions and develop effective operational strategies. Your leadership in project reviews and resource management is crucial for achieving success.

Key Responsibilities:
• Support Account Executives with complex service issues
• Represent Operations in customer needs analysis
• Manage deployment plans and resource allocation
• Collaborate on ad hoc projects with experts
• Define customer requirements and execute solutions

Requirements:
• 4+ years in operations within logistics
• Deep understanding of freight and North American markets
• Proficient in Salesforce and operational systems
• Excellent communication and project training
• Advanced project management experience

Lead transformative projects and deliver exceptional results in customer solutions with Purolator.
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📌 North American Customer Solutions Lead (Ontario)
🏢 Purolator
📍 Ontario