Impact youth mental health as a bilingual manager at Kids Help Phone! This remote position allows you to lead clinical performance enhancements and team engagement across Canada.

In this role, you will provide vital support for the counseling and texting services. Your leadership will ensure that frontline teams maintain high quality and responsive care for young people. You'll have a pivotal role in developing strategic initiatives while advocating for mental wellness and inclusion.

Key Responsibilities:
• Lead team performance management to meet KPIs and operational goals
• Review frontline staff performance and provide constructive feedback
• Collaborate with HR to support recruitment and retention efforts
• Foster a culture of employee well-being and engagement




• Ensure effective communication across teams and clinical operations

Requirements:
• Background in Social Work, Psychology, or relevant fields
• 2-4 years in performance management roles within clinical settings
• Bilingual proficiency in English and French required
• Proven ability to manage multiple tasks efficiently
• Solid commitment to diversity, equity, and inclusion principles

Drive positive change in youth mental health services through effective leadership and collaborative strategies.
#J-18808-Ljbffr

📌 Bilingual People and Clinical Performance Manager (New Brunswick)
🏢 Kidshelpphone
📍 New Brunswick