Step into a dynamic tech scene as a Technical Support Engineer in Halifax. This full-time role supports customers and enhances your tech skills in a collaborative setting.
Join a leading technology solutions provider that is expanding its support team in Halifax. Ideal for candidates with IT support experience or relevant qualifications, this permanent position is centered around customer service and technical troubleshooting. You will be equipped with training to resolve issues and engage with a variety of workplace technologies, fostering your professional development.
Key Responsibilities:
• Provide first line support to customers through multiple channels
• Address and resolve technical inquiries thoroughly
• Update and maintain logs for support cases
• Ensure clear communication throughout the support process
• Support technical team members with complex issues
Requirements:
• Strong troubleshooting and problem-solving expertise
• Excellent communication skills for skilled interactions
• Organized approach to multitasking
• Proficient in Microsoft Office applications
• Comfort with new tech learning and adaptation
Elevate your technical support career in an environment focused on growth and collaboration.
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📌 Halifax Technical Support Engineer Role (Nova Scotia)
🏢 Impression Recruitment
📍 Nova Scotia
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