Deliver exceptional hospitality at The Cove Lakeside Resort as a Guest Services Agent in West Kelowna, British Columbia. Enhance guest experiences from check-in to checkout with outstanding service and professionalism.

This role focuses on providing an extraordinary experience for guests at the luxury resort nestled in the stunning Okanagan Valley. As a key member of the team, you will handle reservations, greet guests, and ensure their stays are memorable. Your skills in communication and organization will be vital in maintaining the high standards of service expected at the resort.

Key Responsibilities:
• Welcome guests warmly and professionally
• Check guests in and issue room keys
• Address inquiries, complaints, and requests effectively




• Ensure safety and confidentiality of guests
• Promote property facilities and special promotions

Requirements:
• Experience in guest or customer service
• Robust communication and interpersonal skills
• Commitment to high guest satisfaction levels
• Organizational and problem-solving abilities
• Flexibility to work evenings, weekends, and holidays

Bring your passion for hospitality and commitment to excellence to The Cove Lakeside Resort, enriching each guest’s experience.
#J-18808-Ljbffr

📌 Guest Services Agent in West Kelowna (British Columbia)
🏢 The Cove Lakeside Resort
📍 British Columbia