Elevate your career at Quantum Lifecycle Partners LP as a Customer Support Representative in North Bay, Ontario. This full-time position focuses on electronic device repairs and enhancing customer experiences through effective communication.
In this role, you will provide vital support for both in-warranty and out-of-warranty repairs. You will gather customer information, manage service orders, and collaborate closely with technicians to resolve technical issues. Your attention to detail will help maintain operational efficiency and customer satisfaction.
Key Responsibilities:
• Engage with customers to gather product information
• Coordinate service orders and ensure accurate documentation
• Maintain detailed records of repairs and interactions
• Troubleshoot and test devices to confirm issues
• Assist in quality assurance with feedback and audits
Requirements:
• High school diploma or equivalent
• 1-2 years of customer service experience preferred
• Leadership experience preferred
• Proficient with Microsoft 365 applications
• Robust communication skills with attention to detail
Utilize your organizational and customer service abilities to support Quantum's mission in sustainable electronic disposal.
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📌 Customer Support Representative North Bay ON (Ontario)
🏢 Quantum Lifecycle Partners
📍 Ontario
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