Join Patterson Dental as a TechEdge Service Coordinator, where you will excel in customer service and efficient resource management. This role requires positive communication and organizational expertise.
As a Service Coordinator, your role at Patterson Dental will involve managing all scheduling and dispatching requests. You will be responsible for triaging customer inquiries, efficiently allocating resources, and monitoring service orders. Strong decision-making skills and attention to detail are essential for success in this position.
Key Responsibilities:
• Handle customer calls and service inquiries promptly
• Schedule and assign service requests to technicians
• Ensure effective management of resources for services
• Oversee service order lifecycle and completion
• Collaborate with Procurement Specialists for planning
Requirements:
• High school diploma or equivalent experience
• Solid background in customer service
• Experience in dispatching and resource coordination
• Familiarity with Microsoft Office Suite 365
• Excellent written and verbal communication skills
Leverage your skills in customer service and scheduling at Patterson Dental, contributing to our mission of supporting healthcare professionals.
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