Drug & Alcohol Collections Administrator Permanent Full-Time | Monday-Friday | Day Shifts
Help People Start New Careers While Building One of Your Own
Every day, workers across Canada visit SureHire before starting a new job or entering a safety-sensitive workplace. As the first person they meet, you’ll play an important role in creating a positive experience while helping ensure workplaces remain safe.
SureHire is looking for a Drug & Alcohol Collections Administrator to join our team. This is an excellent opportunity for someone who enjoys working with people, thrives in a fast-paced workplace, and is looking to build a long-term career in occupational health.
No previous occupational health experience is required. We’ll provide the training, certifications, and support you need to succeed.
Why Join SureHire? At SureHire, our people are our brand. We’re passionate about creating safer workplaces while providing exceptional service to every client who walks through our doors.
When you join our team, you’ll enjoy:
Permanent, full-time employment with a predictable Monday-Friday schedule
Competitive hourly wage
Comprehensive paid training
Industry-recognized certifications fully paid by SureHire
A supportive and collaborative team environment
Ongoing coaching and professional development
Career growth opportunities within SureHire
Paid volunteer time
Gym membership reimbursement program
Employee referral bonus program
Meaningful work that helps keep Canadian workplaces safe
Whether you’re starting a new career or looking for your next opportunity, we’ll help you grow professionally while developing valuable skills in occupational health testing.
What You’ll Do No two days are exactly the same.
You’ll welcome clients, coordinate appointments, perform occupational testing, and help ensure every participant receives professional, friendly, and efficient service.
Client Experience Welcome clients and create a positive first impression
Guide participants through the check-in and registration process
Verify identification and complete required documentation




Explain testing procedures clearly and professionally
Answer incoming phone calls and respond to client inquiries
Deliver exceptional customer service during every interaction
Drug & Alcohol Collections You’ll receive comprehensive training to perform occupational testing services including:
Breath alcohol testing
Urine drug and alcohol collections
Oral fluid drug testing
Hair drug testing
Vision screening
Pre-employment health screening services
You’ll follow strict chain-of-custody procedures while ensuring every test is completed accurately, professionally, and confidentially.
Administration Create and maintain participant files and electronic records
Process documentation accurately and efficiently
Monitor specimen pickups and coordinate courier shipments
Assist with inventory counts and supply management
Support clinic operations and administrative tasks
Participate in special projects and continuous improvement initiatives as assigned
Who We’re Looking For You’ll thrive in this role if you:
Enjoy working directly with people
Have excellent customer service and communication skills
Are organized and detail-oriented
Can manage multiple priorities in a busy environment
Stay calm under pressure
Take pride in accuracy and professionalism
Enjoy learning new skills
Work well independently and as part of a team
Are comfortable using computers and learning new software
Qualifications Required High school diploma or equivalent
Minimum one year of customer service experience
Strong computer skills, including Microsoft Office and Google Workspace
Excellent verbal and written communication skills
Great Backgrounds for This Role We welcome applicants from a variety of industries, including:




Customer Service
Retail
Hospitality
Reception
Administrative Support
Medical Office
Health Care
Pharmacy
Fitness
Banking
Airlines
Hotels
Paid Training & Certifications SureHire is committed to your success from day one.
You’ll receive comprehensive paid training and have the opportunity to earn industry-recognized certifications, including:
Certified DOT Breath Alcohol Technician
Certified DOT Urine Specimen Collector
Certified Oral Fluid Collector
Certified Hair Collector
Audiometric Technician
Additional occupational health certifications as your career progresses
All required training and certification costs are fully covered by SureHire.
Build a Long-Term Career with SureHire This role is an excellent entry point into the occupational health industry.
As you gain experience and complete additional certifications, you’ll have opportunities to advance into Occupational Health Technician, specialized testing, training, quality assurance, leadership, and other career opportunities within SureHire.
We’re committed to promoting from within and investing in employees who are passionate about learning, developing new skills, and growing their careers.
Work Schedule This is a permanent, full-time position.
Typical shifts are scheduled between 7:00 AM and 6:00 PM, Monday through Friday.
We believe in providing a consistent schedule that supports a healthy work-life balance while meeting the needs of our clients.
About SureHire Since 2004, SureHire has been a trusted leader in occupational health testing and workforce screening across Canada.
Every day, we help employers, recruiters, and workers complete the testing required to create safer workplaces. From drug and alcohol testing to occupational health assessments, our services support thousands of workers as they begin new opportunities.
Our people are the reason clients trust SureHire. We believe in professionalism, continuous learning, teamwork, and delivering an exceptional customer experience.

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📌 Drug & Alcohol Collections Administrator (Paid Training & Certifications) (Alberta)
🏢 SureHire
📍 Alberta