Become a Guest Service Agent at Sandman Hotel Group, renowned for exceptional guest experience. This role prioritizes customer service and offers rewarding growth opportunities paths.

In this dynamic Guest Service Agent position, you will be essential in delivering outstanding first impressions. Responsibilities include checking guests in, answering questions, and managing reservations effectively. Your skills in customer service, conflict resolution, and accounting principles will shine in this front-line role. Join us and work in an environment where your contributions are valued and opportunities for professional growth are abundant.

Key Responsibilities:
• Provide friendly check-in and check-out services
• Assist guests with inquiries and local information




• Book and manage reservations over phone and email
• Process payments and verify cash handling
• Ensure the front desk area is tidy and well-stocked

Requirements:
• Preferred completion of a front desk operations program
• Minimum one year of customer service experience
• Strong communication and analytical skills
• Experience with Opera/Opera Cloud software
• Capable of managing multiple tasks under pressure

Explore a rewarding career in hospitality with Sandman Hotel Group, where exceeding guest expectations is a shared mission.
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📌 Hospitality Guest Service Agent Role (British Columbia)
🏢 Sandman Hotel Group
📍 British Columbia