Join NVA Canada as a Customer Service Specialist and enhance client experiences. Focus on greeting clients and providing timely answers to their inquiries.

In this role at NVA Canada, you will manage patient admissions and facilitate seamless interactions with clients. Your daily tasks will involve handling phone calls, scheduling appointments, and ensuring comprehensive documentation within our management software. You will also ensure the cleanliness of the waiting area while addressing and escalating complex matters to senior staff when needed.

Key Responsibilities:
• Address client questions and provide solutions
• Manage incoming and outgoing patient processes
• Schedule appointments through phone communication
• Document client service data accurately
• Maintain cleanliness in the client waiting area

Requirements:
• At least 1 year of relevant customer service experience
• Experience with practice management software preferred
• Robust organization and multitasking skills
• Excellent communication abilities
• Focus on diversity and inclusive practices

Leverage your customer service skills to elevate client experiences at NVA Canada.
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📌 NVA Canada Customer Service Specialist (Newfoundland and Labrador)
🏢 NVA Canada
📍 Newfoundland and Labrador