Take charge of New Business Onboarding as the Manager of Operational Excellence at Meridian OneCap's Etobicoke office. This hybrid role focuses on strategic program implementation and enhancing efficiency across operations.

As a key leader for a 12-month contract, you will oversee onboarding processes for new products and national accounts. Collaborate across departments to ensure compliance with governance standards while driving continuous improvement in service delivery. Your contributions will be vital for achieving operational excellence.

Key Responsibilities:
• Ensure onboarding aligns with business priorities and service standards
• Lead cross-functional collaboration for workflow documentation
• Monitor performance metrics and address escalations




• Drive process improvements for efficiency and service quality
• Support and coach team members in execution strategies

Requirements:
• At least five years in equipment finance or leasing
• Robust understanding of operational workflows
• Proven change management and analytical skills
• Excellent organizational and time-management capabilities
• Bachelor's degree in a related field preferred

Elevate operational standards and improve customer experiences with your leadership at Meridian OneCap.
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📌 Operational Excellence Manager at Meridian (Ontario)
🏢 Meridian Onecap
📍 Ontario