Join the healthcare sector as a Client Service Specialist, focusing on logistics and scheduling to enhance client care. Manage nurse assignments and support staff to ensure seamless service delivery.

This role involves organizing visits for nurses and home support workers based on client requirements, processing referrals and inquiries, and adapting to scheduling changes daily. Team collaboration with management will be essential for ensuring adequate staffing levels and maintaining high-quality standards in care delivery. You’ll also be responsible for protecting sensitive client information while fulfilling administrative tasks.

Key Responsibilities:
• Schedule and assign visits based on client needs
• Manage phone inquiries and referrals promptly




• Adjust schedules for sick calls and client cancellations
• Work with management to forecast staffing needs
• Enforce confidentiality protocols in all operations

Requirements:
• High school diploma mandatory; college education preferred
• Knowledge of scheduling software is an asset
• Background in healthcare or logistics management
• Customer service experience in a contact center is a plus
• Criminal Records Check for employment required

Apply your logistics and customer service skills to ensure high-quality client support in this energetic healthcare role.
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📌 Healthcare Client Service Specialist (Ontario)
🏢 Jobtailor
📍 Ontario