Transform customer interactions as an AI Solution Consultant at Genesys, where innovation meets expertise. Utilize your technical skills to craft solutions that enhance customer experiences across various sectors.

In this role, you will engage with clients to understand their challenges, driving AI adoption that promotes efficiency and strategic growth. Your background in technology and creativity will enable you to design tailored solutions for customer engagement, showcasing Genesys’ leading AI capabilities. Collaborate with cross-functional teams to deliver effective demos and presentations to key stakeholders.

Key Responsibilities:
• Lead workshops to uncover customer insights
• Design and validate AI-driven business solution roadmaps




• Create customized presentations highlighting AI technologies
• Support integration of AI with existing client systems
• Share industry insights to enhance product development

Requirements:
• Solid technical and interpersonal communication skills
• Experience with AI technologies and cloud integrations
• Bachelor’s degree or 5+ years of experience
• Knowledge of customer experience best practices
• Ability to travel up to 50% of the time

Join Genesys and leverage AI to shape excellent customer journeys.
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📌 AI Solution Consultant Role at Genesys (Quebec City)
🏢 Genesys
📍 Quebec City