Enhance community interaction as a Customer Experience Agent in the Town of Canmore. The role revolves around providing exceptional service and managing visitor experiences at recreation facilities.
As a Customer Experience Agent, you will engage with the public, ensuring a welcoming setting at all facilities. Your responsibilities will include administering memberships, addressing inquiries, and helping participants register for various programs. With a strong service orientation, you can contribute positively to the recreation team and community health.
Key Responsibilities:
• Create a welcoming environment for all facility visitors
• Handle memberships, admissions, and program registrations
• Stay informed about recreation programs and facility hours
• Assist with staff training and administrative functions
• Use recreation management software for accurate record-keeping
Requirements:
• Two years of direct customer service experience
• Willingness to achieve Intermediate First Aid certification
• Proficient in Microsoft Office applications
• Experience managing multiple priorities in a busy setting
• Flexibility for varied shifts, including evenings and weekends
Join a dedicated team in Canmore committed to fostering a positive community atmosphere.
#J-18808-Ljbffr