Job Description
The Suites Event Day Lead will act as the FIRST point of contact on event days between the Suite Guests, Suite Attendants and the Support team.

Job Responsibilities

PRIOR TO THE EVENT (day before and on event day {2hrs prior to doors})

Checking in with Management for event details and tasks

Work with Pantry Coordinators to coordinate final suite setup details

Overseeing the Support Runners setup duties to ensure the operation is executed smoothly

Check on any late orders submitted and ensure they are completed in a timely manner

Assist with any suite setups required

Review and print any necessary reports from Tapin2.

ON EVENT DAY - Work with Pantry Coordinator and gather all Suites Staff for a safety briefing & EVENT DETAILS FOR THE DAY PRIOR TO DOORS OPENING

DURING THE EVENT

Follow up with all Suite Attendants to ensure all pre-ordered food is delivered on time

Assist any Suite Attendant with their Tapin2 orders & bill distribution / quick troubleshooting with IT

Check in with all Suite Clients and confirm all F&B; service requirements are accurate

Communicate with the Pantry Coordinator and Suites Manager during the event with any revisions or other pertinent notes and details that everyone should be made aware of

FOLLOWING THE EVENT

Ensure Suite Attendants have restocked their suites once Support Runners have dropped off the product.

Assign closing tasks to Suite Attendants

Assist Pantry Coordinator if needed with tear down of Service Bar.

Complete a full suite check walkthrough after suite fridges have been restocked and suites cleaned up

Suite Garbage will be collected by housekeeping. Do not pull garbage out of the bins and leave them in the hallways until all guests have departed.

Pantry garbage is to be collected and can be left outside the pantry door after all guests have left.





Complete full suite checks of EVERY suite & collect Suite attendant Check Lists/Paperwork & Event Notes for review

Grant approval of Suite Attendants and Support staff to sign out once all tasks are completed.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

Great customer service and interpersonal skills

Robust Leadership and supervisory skills

Ability to work in a team environment

Serve Safe Certification

Ability to follow detailed written and verbal instructions

Food Service Experience preferred

Requires frequent lifting/transporting hot food items

Ability to work inside kitchen area, interact with heated equipment, steam, loud noise, chemicals and other at risk conditions

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

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📌 Suites Event Day Lead (Quebec City)
🏢 Aramark Canada
📍 Quebec City