Join Ammega Canada in Mississauga as a full-time Customer Solutions Specialist. Enhance customer support across multiple channels while managing order processing and technical product inquiries.
This position requires you to oversee customer accounts and inquiries while ensuring satisfaction and retention. You will accurately prepare orders and quotations, manage returns, and collaborate with production and logistics teams. Your ability to communicate clearly and resolve issues will be crucial in delivering top-tier customer support in the industrial sector.
Key Responsibilities:
• Serve as main contact for customer inquiries and orders
• Manage order processing and prepare accurate quotations
• Resolve complaints and handle Returns Material Authorizations
• Support technical inquiries and product recommendations
• Keep customer records updated in Salesforce
Requirements:
• Education in Business, Customer Service, or Supply Chain
• 3+ years in a similar role in a technical workplace
• Familiar with CRM and ERP systems
• Strong organizational and analytical skills
• Authorization to work in Canada
Contribute to a leading global firm by applying your customer service, account management, and technical expertise at Ammega.
#J-18808-Ljbffr