What we offer*

Competitive salary and annual bonus

4 weeks of versatile vacation starting in the first year

Defined benefit pension plan that provides predictable, stable income throughout retirement

Group insurance including telemedicine

Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

#LI-Onsite

What you bring to the table

High school diplomas in a related field

A minimum of two years of relevant experience

Please note that other combinations of qualifications and relevant experience may be considered

Knowledge of French is required

Knowledge of all convenience services products and services

Knowledge of Desjardins products and services for caisse members, products and services offered by Desjardins Business centres, components and distribution networks and channels, and products and services offered by competitors

Ability to enter data in the systems

Knowledge of security measures, legal frameworks and internal controls

Understanding of the philosophy and fundamentals of financial services cooperatives





Knowledge of operating procedures related to convenience products and services and automated and assisted transactions

Knowledge of service standards; Action oriented, Communicates effectively, Customer Focus, Differences, Nimble learning, Situational adaptability, Tech savvy

Equity, Diversity, Inclusion and Accessibility
At Desjardins, we believe in equity, diversity and inclusion. We’re committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there’s something we can do to help make the recruitment process or the job you’re applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)
Job Family
Member/client sales and service (FG)

Unposting Date
2026-08-17

#J-18808-Ljbffr

📌 Advisory Agent, Member and Client Experience (Quebec City)
🏢 Desjardins
📍 Quebec City