Elevate your career at Motorola Solutions as a Customer Support Manager in Quebec. Your role will emphasize contract management and customer relationship excellence in public safety.

As a Customer Support Manager, you'll focus on fulfilling the needs of Motorola's public safety customers through effective contract oversight and service delivery. You will be responsible for ensuring customer satisfaction, managing service scope, and implementing necessary improvements to service quality. Regular communication with customers and subcontractors is essential for success.

Key Responsibilities:
• Manage all customer support inquiries effectively
• Ensure timely reporting and service delivery compliance
• Maintain service contract understandings with clients




• Oversee subcontractor performance and quality control
• Collaborate with partners on service enhancement initiatives

Requirements:
• 3+ years in relevant fields like project management
• Excellent problem-solving and communication skills
• Solid computer literacy in office software
• Understanding of ITIL processes is beneficial
• Bilingual abilities in French and English are valued

Shape the future of safety with Motorola by ensuring outstanding customer support and satisfaction.
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📌 Customer Support Leadership Role at Motorola (Quebec City)
🏢 Motorola Solutions
📍 Quebec City