Join BDO Canada as a Dynamics 365 Customer Engagement Senior Consultant, supporting clients in the Greater Toronto Area. Drive efficiency through expert advisory services and post-implementation support.

This senior-level position calls for a seasoned consultant capable of leading client interactions for Dynamics 365 CE solutions. You will transition engagements to focus on measurable outcomes and proactive optimization, translating complex platform capabilities into actionable business improvements. Collaborative work with internal teams will define the evolution of client solutions.

Key Responsibilities:
• Manage adoption and efficiency for client projects
• Lead roadmap discussions and health checks




• Provide escalation-level troubleshooting expertise
• Collaborate on repeatable support service initiatives
• Translate analytics into businesses enhancements

Requirements:
• 7+ years experience with Dynamics 365 CE
• 3+ years in senior Power BI projects
• Familiarity with Dataverse and APIs
• Relevant Microsoft certifications required
• Robust problem-solving and communication skills

Leverage your comprehensive knowledge of Dynamics 365 CE and advisory services at BDO Canada.
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📌 Dynamics 365 CE Senior Consultant Role (Ontario)
🏢 BDO Canada
📍 Ontario