Join Relay as an IT Specialist II, specializing in technology support for our Toronto office. Use your IT skills to create efficient solutions and enhance team collaboration.

As part of Relay's IT team, you will play a crucial role in delivering technology support, onboarding recent employees, and maintaining our workplace systems. We're seeking individuals with 3-5 years of experience in IT support, hands-on knowledge of macOS systems, and the initiative to make lasting improvements. Your contributions will help transform the employee experience within our innovative fintech environment.

Key Responsibilities:
• Assist with hardware, software, and connectivity issues
• Own and resolve IT support requests independently
• Facilitate employee onboarding with technology readiness




• Track and manage IT equipment configurations
• Support SaaS tool administration and documentation

Requirements:
• 3–5 years of IT operations or support experience
• Hands-on support for Apple devices in a corporate setting
• Understanding of identity management and network platforms
• Strong problem-solving skills and service mindset
• Excellent organizational and communication skills

Utilize your technical knowledge and proactive approach at Relay to enhance our team’s technology experience.
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📌 Relay IT Specialist II Position (Ontario)
🏢 Relay
📍 Ontario