Drive client satisfaction as a Parts Service and Support Advisor. This position demands excellent communication skills and technical knowledge across mechanical systems while assisting customers.

As a key player in customer support, you will process parts orders, generate accurate quotations, and assist customers in resolving concerns. You will also collaborate with engineering and service departments to address product issues effectively. This role is integral in strengthening relationships with dealers and maintaining high service standards.

Key Responsibilities:
• Process parts orders accurately and coordinate shipments
• Provide customer support via phone and email inquiries
• Assist in identifying correct replacement parts




• Document product issues and gather customer feedback
• Maintain service records and improve service administration

Requirements:
• Degree in Mechanical or Industrial Engineering preferred
• 1 year experience with industrial machinery
• Familiarity with hydraulic systems and troubleshooting
• Experience in technical services or parts departments
• Robust skills in ERP and Microsoft Office applications

Utilize your technical prowess to contribute to this rewarding customer-facing role.
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📌 Parts Service and Support Advisor Role (Manitoba)
🏢 Wainbee
📍 Manitoba