Deliver outstanding customer service as a Customer Service Specialist in our Pumps and Mixers division. This role focuses on quote preparation and order management for industrial equipment.

With at least five years in customer service or purchasing, you'll work closely with customers to meet their equipment needs. Your task management and negotiation skills will help you thrive in this workplace, where proactive communication and prompt responses are essential. Engage with clients to address inquiries and coordinate with suppliers.

Key Responsibilities:
• Assist in quoting for centrifugal and positive displacement pumps
• Respond daily to leads from partner companies
• Provide technical assistance and sizing guidance to customers




• Process orders and clarify requests for the operations team
• Ensure supplier quotations meet customer requirements

Requirements:
• Five years of experience in customer-facing roles
• Post-secondary education or equivalent parts experience
• Strong organizational and time management skills
• Experience handling RFIs and RFQs is beneficial
• Familiarity with Microsoft Excel advanced functions is an asset

Enhance customer experiences and operational efficiency through your commitment and expertise.
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📌 Pumps and Mixers Customer Service Role (Alberta)
🏢 Westpower
📍 Alberta