Join Sandman Hotel Group as a Guest Service Manager and lead a vibrant team. This full-time role is ideal for experienced hospitality professionals passionate about exceptional service.

In this position at Northland Properties, you will oversee front office activities, ensure guest satisfaction, and implement company policies. As a leader, your focus will be on team development and maximizing operational efficiency. You will prepare critical forecasts while engaging meaningfully with guests to personalize their experiences.

Key Responsibilities:
• Oversee check-in and checkout processes for guests
• Answer inquiries and arrange necessary transportation
• Generate reports for management analysis
• Ensure the front desk meets guest needs effectively
• Maintain a tidy and welcoming front desk environment

Requirements:
• Proven experience in a hotel setting
• Exceptional judgement and decision-making skills
• Robust verbal and written communication abilities
• Proficient in relevant computer software
• Passion for guest relations and service excellence

Lead a dedicated team to enhance guest experiences at Sandman Hotel Group.
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📌 Guest Service Manager at Sandman Hotels (Ontario)
🏢 Sandman Hotel Group
📍 Ontario