18 Aug
|
Aramark
|
Ontario
Make a significant impact as a Bilingual Client Support Specialist at Aramark. This role combines customer service, technical support, and user training to enrich client experiences.
As a pivotal member of the Client Services team, you will foster relationships and help users navigate our proprietary systems effectively. Engage with clients by providing tailored support, troubleshooting, and maintaining system integrity. Your bilingual communication skills will be crucial in ensuring users feel empowered and satisfied with our digital solutions.
Key Responsibilities:
• Troubleshoot user requests and provide prompt support
• Create user guides and training materials for clients
• Monitor database accuracy and supplier profiles
• Conduct user acceptance testing and report defects
• Track user activity to enhance platform utilization
Requirements:
• At least three years of relevant customer service experience
• Solid problem-solving and communication skills
• Proficiency in Microsoft Office, especially Excel
• Fluency in both English and French is essential
• Technology-related two-year college degree preferred
Leverage your technical skills and customer service expertise to drive client success with Aramark.
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📌 Bilingual Client Support Specialist at Aramark (Ontario)
🏢 Aramark
📍 Ontario