Join Shoppers Drug Mart as a Bilingual Patient Care Specialist in Mississauga, Ontario, where your communication skills will make a real difference. Deliver top-notch patient support in a growing healthcare network.

This role requires you to be an empathetic and action-oriented Patient Care Specialist dedicated to the Patient Support Program. You will collaborate with a team to ensure every patient receives exceptional care and timely support along their treatment journey. Your bilingual abilities will facilitate effective communication with both English and French-speaking patients.

Key Responsibilities:
• Act as the main contact for enrolled patients
• Conduct welcome calls to explain program services
• Provide information on case management and reimbursement




• Support patients in navigating financial assistance options
• Coordinate with healthcare professionals for patient care

Requirements:
• Must be bilingual in French and English
• 2-3 years' healthcare experience, preferable with patients
• Familiarity with drug reimbursement plans beneficial
• Solid customer service background
• Proficient in MS Office and database management

Enhance patient experiences by applying your bilingual communication skills at Shoppers Drug Mart.
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📌 Patient Care Specialist - Bilingual Required (Ontario)
🏢 Shoppers Drug Mart
📍 Ontario