Join Mission Hill Family Estate as a Guest Services Manager, ensuring top-tier hospitality and guest satisfaction. This full-time, on-site management role focuses on team development and operational excellence.

In this role, you'll spearhead the guest experience operations, ensuring every aspect of service meets the premium standards set by Mission Hill. With a focus on coaching and motivating your team, you’ll manage schedules, oversee reservation processes, and ensure seamless interactions across departments. Your leadership will be key in crafting memorable experiences for every guest.

Key Responsibilities:
• Oversee day-to-day guest experience operations
• Develop staff through clear communication and training




• Manage schedules based on business levels and events
• Ensure smooth reservation and experience operations
• Collaborate with multiple departments for event execution

Requirements:
• Minimum 5 years in relevant hospitality roles
• Proven leadership and team development skills
• Strong analytical and organizational abilities
• Experience with scheduling and reporting tools
• Valid Serving It Right certification or willingness to obtain

Drive exceptional service at Mission Hill by leading a energetic guest experience team.
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📌 Guest Services Manager at Mission Hill Family Estate (British Columbia)
🏢 The Mark Anthony Group
📍 British Columbia