Be a crucial point of contact for patients at Shoppers Drug Mart in Mississauga, Ontario. Your role as a Patient Care Specialist will involve empathetic support and ensuring seamless program access.

As a Patient Care Specialist, you will manage patient support programs by providing high-quality service and addressing patient needs effectively. This position demands attention to detail and a robust commitment to patient advocacy. Your role will encompass understanding medical reimbursement mechanisms, coordinating program services, and working collaboratively with healthcare professionals to enhance patient experiences.

Key Responsibilities:
• Serve as primary contact for enrolled patients
• Conduct welcome calls and gather patient information
• Explain all program offerings and services




• Advocate for patients by exploring funding options
• Monitor patient adherence and coordinate medication delivery

Requirements:
• 2-3 years’ experience in healthcare or pharmaceutical field
• Strong knowledge of reimbursement plans
• Excellent communication skills in French and English
• Experience in a customer service or call center environment
• Flexible availability between 8:00 AM to 8:00 PM

Utilize your healthcare expertise and dedication to improve patient journeys at Shoppers Drug Mart in Mississauga.
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📌 Patient Care Specialist at Shoppers Drug Mart (Ontario)
🏢 Socket.dev
📍 Ontario