Elevate your IT career as a Level 2 Support Technician with MSP Corp. This onsite role focuses on troubleshooting complex technical issues and supporting a diverse client base.

As a Support Technician L2, you will play a crucial role in maintaining IT operations and delivering outstanding service. Your responsibilities will include providing technical support for various devices and environments, ensuring seamless operations for both clients and internal teams. You will also be on an after-hours on-call support rotation, handling urgent issues and contributing to system efficiency.

Key Responsibilities:
• Provide Level 2 support for desktops, laptops, and mobile devices
• Troubleshoot operating system issues across Windows and MacOS
• Support server hardware and network operations




• Resolve networking issues including TCP/IP and DHCP
• Manage ticketing workflows for timely issue resolution

Requirements:
• 2-3 years in an MSP support role
• Solid knowledge of hardware and networking fundamentals
• CCNA certification or equivalent experience
• Experience with server and virtualization technologies
• Excellent analytical and customer service skills

Utilize your technical expertise and problem-solving skills to deliver exceptional support in this dynamic role at MSP Corp.
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📌 Level 2 Support Technician at MSP Corp (British Columbia)
🏢 MSP
📍 British Columbia