Join SE Health as a Network Operations Center Support Specialist and help maintain our critical IT infrastructure. This role focuses on incident response, troubleshooting, and communication in a rapid-paced environment.
As a NOC Support Specialist, you will need at least 5 years of Level 2 support experience, ideally in a healthcare setting. Your responsibilities will include monitoring applications, responding to alerts, and coordinating with vendors for complex issues. Excellent communication skills and a customer-oriented approach are essential
Key Responsibilities:
• Continuously monitor applications and network performance
• Identify, troubleshoot, and escalate issues efficiently
• Maintain documentation for incidents and resolutions
• Communicate promptly with stakeholders during incidents
• Conduct routine maintenance and health checks
Requirements:
• 5+ years in Level 2 support in large organizations
• Experience with Internet networking and VPN
• Strong verbal and written communication skills
• Ability to manage schedules and multitask
• Flexibility in working hours for system maintenance
Use your expertise to enhance service delivery and support our vision at SE Health.
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📌 Network Operations Center Support Specialist (Ontario)
🏢 SEHC
📍 Ontario
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