Elevate customer interactions with Legrand as a Customer & Digital Experience Specialist! This role in Mississauga, Ontario, focuses on enhancing digital presence and operational workflows.

In this impactful role on the Power Bus Way Team, you will support vital customer experience (CX) and digital experience (DX) projects. By maintaining explicit and actionable digital content, you'll facilitate user engagement and help streamline business processes. Collaboration is key, as you will work with Sales, IT, and marketing to ensure content effectiveness and digital adoption.

Key Responsibilities:
• Oversee organizational website content and updates
• Track stakeholder requests and address website issues
• Partner with teams to ensure content meets customer needs




• Optimize internal search and discoverability
• Maintain customer data quality and governance across platforms

Requirements:
• Associate or bachelor’s degree in marketing or related field
• 3-5 years of experience in CX, sales enablement, or similar
• Familiarity with digital platforms and project documentation
• Strong content organization and editing skills
• Collaborate effectively across diverse teams

Join Legrand to support and elevate customer journeys through your expertise in digital tools and content management.
#J-18808-Ljbffr

📌 Digital Experience Specialist at Legrand (Ontario)
🏢 Legrand
📍 Ontario