Join Lyft as a Senior Analyst focused on Business Planning & Forecasting, where you'll shape operational strategies in a hybrid work environment. Translate business signals into actionable plans.

As part of the Customer Care Operations team at Lyft, you will play a pivotal role in forecasting and planning, emphasizing data-driven decision-making. This hybrid position will allow you to collaborate with leadership while utilizing AI tools for analysis and reporting, ensuring resources align with operational needs.

Key Responsibilities:
• Support the maintenance of staffing and forecasting models
• Translate ambiguous data into actionable business insights
• Oversee dashboard management and reporting accuracy




• Utilize AI tools for operational analysis and reporting
• Identify planning improvement opportunities

Requirements:
• Minimum of 2 years in planning or analytical roles
• Proficiency in SQL and Python required
• Robust understanding of AI tools for analysis
• Excellent communicator and relationship builder
• Bachelor's degree in Business or a quantitative field

Apply your analytical expertise to Lyft’s innovative planning strategies and help shape the future of customer support.
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📌 Senior Analyst in Business Planning at Lyft (Ontario)
🏢 Socotra
📍 Ontario