Elevate your career as a Technical Support Engineer for Amazon in Vancouver, BC. Focus on resolving complex operational issues while enhancing the financial experience for sellers worldwide.
As part of the Amazon Selling Partner Financial Technology team, you will play a vital role in supporting over 2.7 million sellers by tackling technical challenges head-on. Your expertise in troubleshooting and maintaining systems will help foster a reliable environment that operates around the clock. This role demands technical acumen, critical thinking, and effective communication skills to deliver impactful solutions.
Key Responsibilities:
• Troubleshoot incoming support tickets across multiple products
• Lead Java-driven coding projects for operations and maintenance
• Assist with software deployment in production environments
• Create tools to enhance operational efficiency
• Work closely with the engineering team for knowledge transfer
Requirements:
• Minimum 4 years of relevant software or technical support experience
• Strong scripting skills in modern programming languages
• Proven debugging and troubleshooting capabilities
• Agile/scrum experience for cooperative output
• Familiarity with RESTful web API analysis
Contribute your skills and expertise to Amazon and make a difference in the tech landscape.
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📌 Amazon Technical Support Engineer Role (British Columbia)
🏢 Amazon
📍 British Columbia
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